Operation Coordinator(Restaurant) เจ้าหน้าที่ประสานงาน

เงินเดือน: ตามตกลง

อัตราที่รับ: 1 อัตรา

ประกาศเมื่อ: 16 ตุลาคม 2569

หน้าที่และรายละเอียดของงาน:
1. Operations & Reporting
- Prepare and submit monthly operational performance reports to the Operation Manager.
- Monitor and record branch-level incidents, ensuring they are tracked and resolved.
- Maintain updated operational tracking sheets (incidents, reviews, maintenance logs).
- Provide the Operation Manager with accurate data and recommendations for improvement.
2. Customer Service & Communication
- Respond to customer reviews on Grab, Food Panda, Google, and other platforms.
- Manage customer inquiries via Line OA, Instagram, Facebook, and email (info@easyhealth.asia).
- Escalate unresolved issues to the Operation Manager while ensuring logs are kept updated.
- Track recurring complaints and propose preventive solutions to improve service.
- Analyze data for suggestion solution for operational
3. Maintenance & Troubleshooting
- Prepare maintenance work orders, coordinate with contractors, and ensure timely completion.
- Track and report all equipment issues with cause, repair, and preventive plan.
- Develop preventive maintenance schedules for freezers, compressors, and key kitchen equipment.
- Provide step-by-step troubleshooting guides for minor issues before escalation.
4. Asset & Equipment Tracking
- Maintain a complete database of company assets (serial numbers, specs, location, usage start/end dates).
- Provide monthly asset status and movement reports to the Operation Manager.
- Coordinate with Accounting for asset disposal, write-offs, or replacement (including tax documentation).
- Ensure manuals and maintenance records for all equipment are updated and accessible.

คุณสมบัติผู้สมัคร

1. Thai nationality, age not more than 38 years.
2. 2–3 years of experience in F&B operations, customer service, or maintenance coordination.
3. Good knowledge of Microsoft Excel, Google Workspace, and reporting tools.
4. Proficiency in Thai and English (written & spoken).
5. Strong coordination and communication skills across internal teams and external vendors.
6. High attention to detail with strong reporting discipline.
7. Flexibility to travel to branches in Bangkok and other provinces.

สถานที่ปฏิบัติงาน

สวนหลวง กรุงเทพมหานคร

สวัสดิการของ Gourmet Innovation Co.,Ltd.

Transportation , Phone credit, Performance bonus, KPI, Target, Birthday Bonus, Social Security, Annual Leave, Public Holliday

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